01
Problem Framing and Research
Some of the best problems don’t arrive as feature requests. I look for signals in analytics and in the workarounds people invent, and write them up as a problem the team can argue with before anyone opens a design tool.
What this looks like
- Reading usage data and creator behavior for signals
- Scoping creator interviews and turning findings into features
- Competitor teardowns
- Problem statements with the trade-offs spelled out
- Deciding what not to build yet
Seen in: Stories & Chapters, where a creator workaround became the main format on Stck.
Read the Stories & Chapters case study